Customer Reviews

Read what some of our satisfied insurance customers have to say about Detwiler-Brofford Insurance!

 
Detwiler-Brofford Insurance Rated 5 out of 5 based on 24 rated reviews.
5

5 out of 5 stars! 🙂

Kathleen Fisher
Columbus, Ohio
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“I always got speedy very informative help, and was informed of any changes way in advance. Very understanding customer service. 5 out of 5 stars! :-)”

December 18th, 2015 by Detwiler-Brofford Insurance

They are very helpful and respond to any question I email them.

Sean T.
Columbus, Ohio
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“They are very helpful and respond to any question I email them. They explain everything thoroughly and go over all my options.”

December 18th, 2015 by Detwiler-Brofford Insurance

... it made me appreciate the value of an independent agent much more!

Alexandra DeVictor
Ohio
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“I came to Zach with virtually no time left when looking for my car insurance, and not only did he hide his annoyance very well as I would have been annoyed with my own self but he was helpful, courtesy and spent a ton of time explaining the differences in my Gieco coverage and the coverage he was able to place for me! I walked away paying 1/2 as much for higher limits and the same deductible for an Erie policy and a ton of peace of mind! He also helped assist me in the early stages of looking for home owners insurance, to which we will be contacting about again soon!!! I’ve not only referred the agency multiple times, but it made me appreciate the value of an independent agent much more!”

December 18th, 2015 by Detwiler-Brofford Insurance

...able to get me a good deal on insurance.

TM
Columbus, OH
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“Sonya is a great agent. She is very responsive and was able to get me a good deal on insurance. I am paying much less than I would have been paying with GEICO.”

December 18th, 2015 by Detwiler-Brofford Insurance

Good customer service. Good price!

JB
Columbus, OH

Highly recommended!

RM
Columbus, OH
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“Zach has always been helpful with all our needs. He has been there every time we have had a question. When my husbands equipment was stolen he followed it through the entire claim process . Highly recommended!”

December 18th, 2015 by Detwiler-Brofford Insurance

I have enjoyed dealing with them for many years.

JP
Columbus, OH
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“Jason has a great agency and a great team of people. I have enjoyed dealing with them for many years. They represent many companies that meet a variety of different insurance needs. My whole family is insured with Detwiler Brofford. I do not even open the junk mail offers I receive from other companies in the mail. They go right into the trash can. Keep up the good work.
Jeff Price”

December 18th, 2015 by Detwiler-Brofford Insurance

I highly recommend the people at Pryor Insurance.

DV
Hendersonville, North Carolina
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“I highly recommend the people at Pryor Insurance. I have worked with Merritt mostly, but all of the staff are friendly, knowledgeable, and promptly get things done whenever I have asked. I have referred everyone that has asked about insurance to Pryor Insurance.”

December 18th, 2015 by Detwiler-Brofford Insurance

I love my insurance people!

GS
Ohio
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“I love my insurance people! They make it easy for me when I have to make a claim or to make sure I have the insurance I need! Thank you Detwiler-Brofford!”

December 18th, 2015 by Detwiler-Brofford Insurance

I trust them with all of my insurance needs.

Audra J. Columbus, Ohio
Ohio
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“DBI quoted multiple carriers to give me the best deal and the best coverages. I trust them with all of my insurance needs. They are local and they are fair. Highly recommend.”

December 18th, 2015 by Detwiler-Brofford Insurance

I was given options to choose from and there was no pressure.

RM
Ohio
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“Zach worked with me in finding the best insurance solution for my needs at the best price. I was given options to choose from and there was no pressure. Zach made it very easy and kept good communication with me.”

December 18th, 2015 by Detwiler-Brofford Insurance

Local office, great service...

TS
New Albany, OH
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“Local office, great service, and Zach is responsive and easy to work with. I found Auto Owners to be very competitive when looking at our total insurance package.”

December 18th, 2015 by Detwiler-Brofford Insurance

Setting everything up was quick and easy...

Kris Hager
Columbus, OH
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“I’m a recent college graduate and figured it was time to hop off my parents’ insurance and make my own way. After getting 5 different quotes from various Columbus-based brokers, I went with DBI for its simplicity. Setting everything up was quick and easy, only requiring a single phone call to verify some personal information. Props to Zachary for doing a great job at making this a painless experience!”

December 18th, 2015 by Detwiler-Brofford Insurance

The lowest premiums and the best service!

AA
Ohio
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“The lowest premiums and the best service!
Several years ago, I decided it was time to check around to see if we could get lower rates on our homeowners and auto insurance. I contacted two independent agents and one brand-name insurance company. I was shocked at the price range for the same coverage.

Jason Brofford at Detweiller-Brofford Insurance checked with different companies to get us the best deal, and the insurance he found for us was $1000 cheaper. We accepted pretty quickly!

Every year when it’s time to renew, Jason again looks around to find us the lowest price for coverage. This year, our policies are with Erie Insurance, top-rated for homeowners Insurance in the August 2017 issue of Consumer Reports magazine.

In addition to saving us money big time, we’ve been happy with Detweiller’s customer service. Emails are answered promptly and a human being picks up the phone. Jason, Zach — everyone in the office — is professional and super nice.”

December 18th, 2015 by Detwiler-Brofford Insurance

They are always helpful, knowledgeable and courteous.

Ohio
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“I’ve been dealing with Jason and his staff for several years! They are always helpful, knowledgeable and courteous. Thanks guys for always looking out for me and my family!!”

December 18th, 2015 by Detwiler-Brofford Insurance
December 18th, 2015 by Detwiler-Brofford Insurance