Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Kathleen Fisher
    5 out of 5 stars! :-)

    “I always got speedy very informative help, and was informed of any changes way in advance. Very understanding customer service. 5 out of 5 stars! :-)”

  • Sean T.
    They are very helpful and respond to any question I email them.

    “They are very helpful and respond to any question I email them. They explain everything thoroughly and go over all my options.”

  • RM
    Highly recommended!

    “Zach has always been helpful with all our needs. He has been there every time we have had a question. When my husbands equipment was stolen he followed it through the entire claim process . Highly recommended!”

  • TM
    ...able to get me a good deal on insurance.

    “Sonya is a great agent. She is very responsive and was able to get me a good deal on insurance. I am paying much less than I would have been paying with GEICO.”

  • TS
    Local office, great service...

    “Local office, great service, and Zach is responsive and easy to work with. I found Auto Owners to be very competitive when looking at our total insurance package.”

  • Kris Hager
    Setting everything up was quick and easy...

    “I’m a recent college graduate and figured it was time to hop off my parents’ insurance and make my own way. After getting 5 different quotes from various Columbus-based brokers, I went with DBI for its simplicity. Setting everything up was quick and easy, only requiring a single phone call to verify some personal information. Props to Zachary for doing a great job at making this a painless experience!”

  • charles tadder
    They are great to work with...

    “They where extremely efficient on getting my business and company trucks covered in one day with an excellent carrier and excellent . They are great to work with and will save you compared to the other companies Thanks Zach”

  • JB
    Good customer service. Good price!
  • RM
    I was given options to choose from and there was no pressure.

    “Zach worked with me in finding the best insurance solution for my needs at the best price. I was given options to choose from and there was no pressure. Zach made it very easy and kept good communication with me.”

  • Alexandra DeVictor
    ... it made me appreciate the value of an independent agent much more!

    “I came to Zach with virtually no time left when looking for my car insurance, and not only did he hide his annoyance very well as I would have been annoyed with my own self but he was helpful, courtesy and spent a ton of time explaining the differences in my Gieco coverage and the coverage he was able to place for me! I walked away paying 1/2 as much for higher limits and the same deductible for an Erie policy and a ton of peace of mind! He also helped assist me in the early stages of looking for home owners insurance, to which we will be contacting about again soon!!! I’ve not only referred the agency multiple times, but it made me appreciate the value of an independent agent much more!”